Job Description

The Technical Support Engineer will provide on-going technical support to On-Ramp Wireless’ network customers. This includes managing customer tickets, debugging field issues, supporting network outage escalations per SLA, integrating ORW network to customer back-office environments (database, data-warehousing, SNMP, management platforms, etc.) and providing software maintenance integration and test for customer specific branches from Generally Available software releases. As a support engineering function, you will be on-call in a rotating order with fellow members of the team. This rotation will entail seven days week and some weekends.

• Requires a BSEE or BSCE and 0 to 2 years’ experience.
• Strong debugging and networking skills are of primary importance.
• Must have a can-do attitude, excellent communication skills and the drive to work in a fast-paced start-up environment.
On-Ramp Wireless is an Equal Opportunity Employer. For additional information, please visit our website at www.onrampwireless.com

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To apply, please email your resume to hr@onrampwireless.com and include your position of interest in the subject line.